Complex care home opens in Walsall

Exemplar Health Care, one of the country’s leading nursing care providers for adults living with complex and high acuity needs, has marked the official opening of Shire Oaks Court, its brand new £6.2m care home in Walsall.

The home was built by Midlands-based Deeley Group, a family-run construction and property development company.

Cutting the ribbon to Walsall’s newest care home was the Mayor and Mayoress of Walsall, Councillor Chris Towe and Mrs Louisa Hughes.

The Mayor remarked on the need for complex care services in the local area, and commended Exemplar Health Care’s commitment to the region with Shire Oaks Court marking their sixth home in the West Midlands region (Three in Birmingham, Two in Tipton, and One in Walsall).

Shire Oaks Court supports adults living with complex mental health needs and neuro-disabilities including Huntington’s disease and Parkinson’s disease.

Eleanor Deeley, Joint Managing Director of Deeley Group, which constructed the home, said: “This is the first of three care homes we are completing in partnership with Exemplar Health Care and it is already a vitally important facility for people living with complex needs in Walsall. Shire Oaks Court continues a proud history at Deeley Group of delivering projects which bring lasting value to the communities in which they are based. 

“This is a care home with state-of-the-art facilities which will provide the highest quality care for adults and is the benchmark for the standard of homes we will complete through our partnership with Exemplar Health Care.”

The Nurse-led team is also experienced in supporting people with acquired brain injuries, complex mental health conditions, and individuals who require tracheostomies, ventilators, and PEG feeding tubes.

The home supports people on their rehabilitation journey from hospital to community-based living, whilst also providing long term support for people living with degenerative or life-limiting illnesses. This model of care enables residents to live in a more homely setting in their local community, closer to friends and family, all whilst reducing pressure on local hospital capacity.

The home has 30 large bedrooms, each with an ensuite wet room, split in to three 10-bed communities. With this small group living model, Exemplar Health Care has found it can provide a far more supportive environment that is more responsive to people’s needs.

Each community has a dining room, lounge, quiet lounge, and a sensory bathroom. In addition, there is an activities hub, an accessible garden, hair salon and a therapy room providing a dedicated space for rehabilitation.

The home has created 100 new healthcare jobs in the local area, and unlike many local care homes, will feature a multi-disciplinary healthcare team.

The home has already recruited a mix of care, nursing and therapeutic specialists, including Healthcare Assistants, Registered Nurses, and a Physiotherapist.

Through this multi-disciplinary team, people living at Shire Oaks Court will be able to access the full range of clinical and holistic care they need.

The new staff team also prides itself on providing person-centred care, empowering residents to maximise their independence, in a way that works for them based on their healthcare needs, providing the support they need to live fulfilling and enjoyable lives.

Ami Narwal, Home Manager at Shire Oaks Court, said: “I am delighted to extend a warm welcome to the Walsall community as we embark on the journey of introducing a much-needed complex care service to this region. Our primary commitment is to enhance the daily lives of our residents, offering personalised care that fosters independence, cultivates essential life skills, and empowers individuals to lead the most fulfilling lives possible.

“We want to work closely with local health and social care professionals, our valued residents, their families, and the broader community. By doing so, we aim to ensure that people receive unparalleled care and have their complex needs met within the comfort of their own community.”

Councillor Chris Towe, Mayor of Walsall, said: “The Mayoress and I were delighted to be invited to the opening of the new Shire Oak Court home. It is a wonderful facility, caring for residents with complex needs. The home caters for individual residents in a very personal way. I would like to thank you for coming to Walsall.”